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How Monitored CCTV Surveillance Works
At Monitored our system provides unparalleled security for your property, operating 24/7 to detect and respond to potential threats. Here's a step-by-step breakdown of how our surveillance solution works:
Secure CCTV Integration
We begin by establishing a secure connection to your existing CCTV system. This allows us to stream your camera feeds directly to our advanced cloud-based Monitored server, ensuring that your property is under constant watch without compromising your data security.
Smart-AI Analysis
Our server processes your CCTV feeds in real-time using our proprietary Smart-AI software. This advanced technology is designed to:
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Identify human presence within designated trigger zones
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Distinguish between routine activity and potential threats
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Generate instant video alerts when suspicious activity is detected
Expert Human Review
When our AI system detects potential security risks:
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A video alert is immediately sent to our state-of-the-art operations center in Cape Town
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Our highly trained operators receive and review the alert in real-time
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The operators assess the situation, determining whether it's a geniune theart or a false alarm
Swift Response Coordination
Based on the operator's assessment, the alert is classified as either positive (genuine threat) or negative (false alarm). In the case of a positive alert:
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Our team immediately escalates the situation
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We dispatch your designated security response company to your property
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The response team is provided with real-time information to handle the situation effectively
For negative alerts, such as a resident walking their dog, our operators simply dismiss the alert, ensuring you're not bothered by false alarms.
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